Terms of service

Terms of Service

OVERVIEW

Welcome to Terrivo! The terms "we", "us" and "our" refer to Terrivo. Terrivo operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services").

Terrivo is powered by Shopify, which enables us to provide the Services to you.

The terms and conditions below, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province or jurisdiction of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment and shipping information.

You represent and warrant that all information you provide in our store is correct, current and complete, and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all account activity. You may not transfer, sell, assign or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online store. However, colors, dimensions or product appearance may differ from how they appear on your screen due to the type of device you use and your device settings or configuration.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or appear exactly as depicted or rendered in our online store.

All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of products offered to any person, geographic region or jurisdiction on a case-by-case basis.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase.

Terrivo reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Terrivo confirms acceptance.

We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting it, as Terrivo may be unable to accommodate cancellation requests after an order has been accepted.

If we do not accept, make a change to or cancel an order, we will attempt to notify you using the email address, billing address and/or phone number provided when the order was placed.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy.

You represent and warrant that your purchases are for your own personal or household use and not for unauthorized commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts and promotions are subject to change without notice.

The price charged for a product or service will be the price in effect at the time the order is placed and will be shown in your order confirmation email.

Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges.

Prices posted in our online store may differ from prices offered by third-party sellers or other stores.

We may occasionally offer promotions that affect pricing and are governed by terms and conditions separate from these Terms. If there is a conflict between promotional terms and these Terms, the promotional terms will govern.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases made through our store.

You agree to promptly update your information, including your email address, payment information and expiration dates, so that we can complete transactions and contact you as needed.

You represent and warrant that:

  • The payment information you provide is true, correct and complete.

  • You are authorized to use the payment method provided.

  • Charges incurred by you will be honored by your payment provider.

  • You will pay all charges incurred at the posted prices, including applicable shipping charges and taxes.

SECTION 5 - SHIPPING AND DELIVERY

All delivery times provided by Terrivo are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs processing, weather conditions or events outside our reasonable control.

Shipping, delivery, ownership and risk of loss will be handled in accordance with applicable law and our Shipping Policy.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to trademarks, brand names, text, displays, images, graphics, product reviews, video, audio, website design, selection and arrangement, are owned by Terrivo, its affiliates or licensors and are protected by applicable intellectual property laws.

These Terms permit you to use the Services for personal, non-commercial use only.

You must not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store or transmit any material from the Services without our prior written consent.

Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a license or other rights to you under any patent, trademark, copyright or other intellectual property rights belonging to Terrivo, Shopify or any third party.

Unauthorized use of the Services may violate applicable intellectual property laws.

All rights not expressly granted herein are reserved by Terrivo.

Terrivo's names, logos, product and service names, designs and slogans are trademarks of Terrivo or its affiliates or licensors. You must not use such trademarks without prior written permission from Terrivo.

Shopify's name, logo, products, service names, designs and slogans are trademarks of Shopify.

All other names, logos, product names, service names, designs and slogans appearing through the Services are trademarks of their respective owners.

SECTION 7 - OPTIONAL TOOLS

You may be provided with access to tools offered by third parties as part of the Services, which we neither monitor nor control.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without warranties, representations, conditions or endorsements of any kind.

We shall have no liability arising from or relating to your use of optional third-party tools.

Any use of optional tools offered through the Services is entirely at your own risk and discretion. You should ensure that you are familiar with and approve the terms under which the relevant third-party providers make those tools available.

We may also offer new features through the Services in the future, including new tools and resources. Such new features will also be deemed part of the Services and subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties, including embedded third-party functionality.

We are not responsible for examining or evaluating the content, accuracy or reliability of third-party materials or websites.

If you decide to leave the Services to access third-party materials or websites, you do so at your own risk.

We are not liable for harm or damages relating to your access to third-party websites or your purchase or use of products, services, resources or content made available by third parties.

Please carefully review the third party's policies and practices before engaging in any transaction.

Complaints, claims, concerns or questions regarding third-party products or services should be directed to the relevant third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Terrivo is powered by Shopify, which enables us to provide the Services to you.

However, any sales and purchases you make through our store are made directly with Terrivo.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Terrivo, including any injury, damage or loss resulting from purchased products or services.

You expressly release Shopify and its affiliates from claims, damages and liabilities arising from or relating to your purchases and transactions with Terrivo, to the extent permitted by applicable law.

SECTION 10 - PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy.

Certain personal information may also be subject to Shopify's Privacy Policy.

By using the Services, you acknowledge that you have read these privacy policies.

Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.

Information submitted through the Services may be transmitted to and shared with Shopify and third parties that may be located in countries other than where you reside.

Please review our Privacy Policy for more details about how Terrivo, Shopify and our partners use your personal information.

SECTION 11 - FEEDBACK

If you submit, upload, post, email or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any lawful purpose, including commercial purposes.

We may use Feedback to operate, provide, evaluate, enhance, improve and promote the Services.

You represent and warrant that:

  • You own or have all necessary rights to your Feedback.

  • You have disclosed any compensation or incentives received in connection with your Feedback.

  • Your Feedback complies with these Terms.

We are under no obligation to:

  1. Maintain Feedback in confidence.

  2. Pay compensation for Feedback.

  3. Respond to Feedback.

We may, but are not obligated to, monitor, edit or remove Feedback that we determine violates applicable law, third-party rights or these Terms.

You agree that your Feedback will not violate any third party's rights, including copyright, trademark, privacy, personality or other proprietary rights.

You further agree that Feedback will not contain unlawful, abusive, obscene or malicious content, including computer viruses or malware.

You may not use a false email address, impersonate another person or otherwise mislead us or third parties as to the origin of any Feedback.

You are solely responsible for your Feedback and its accuracy.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information available through the Services may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times or availability.

We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if information is inaccurate at any time, including after you have submitted an order, subject to applicable law.

SECTION 13 - PROHIBITED USES

You may access and use the Services for lawful purposes only.

You may not access or use the Services, directly or indirectly:

  • For unlawful or malicious purposes.

  • To violate applicable international, federal, state, provincial or local laws.

  • To infringe our intellectual property rights or those of others.

  • To harass, abuse, threaten, defame, intimidate or harm another person.

  • To transmit false or misleading information.

  • To send spam, junk mail or unauthorized promotional material.

  • To impersonate another person or entity.

  • To engage in conduct that restricts or inhibits another person's use of the Services.

  • To engage in conduct that may harm Terrivo, Shopify, users of the Services or third parties.

You also agree not to:

  • Upload or transmit viruses or malicious code.

  • Reproduce, duplicate, copy, extract, sell, resell or exploit unauthorized portions of the Services.

  • Collect or track personal information belonging to others.

  • Spam, phish, pharm or pretext.

  • Use automated systems, bots, scraping tools or similar technology to access the Services in violation of these Terms or applicable law.

  • Interfere with, bypass or circumvent security or authorization features.

We reserve the right to suspend, disable or terminate your account if we determine that you have violated any part of these Terms.

SECTION 14 - AGENTS

This section ("Agent Terms") applies if you use, allow, enable or cause the deployment of an automated or semi-automated software agent ("Agent") to access, use or interact with the Services.

An Agent may access or interact with the Services only when permitted by us and must comply with applicable restrictions, technical measures and these Terms.

We may limit or block Agent access to the Services, including through technical measures.

Agents must not conceal or misrepresent their automated nature, bypass security protections or circumvent measures intended to control automated access.

SECTION 15 - TERMINATION

We may terminate this agreement or your access to the Services, or any part thereof, in our sole discretion, subject to applicable law.

You remain responsible for any amounts due up to and including the date of termination.

Sections that by their nature should survive termination will continue to apply, including Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Governing Law and Privacy Policy.

SECTION 16 - DISCLAIMER OF WARRANTIES

The information presented on or through the Services is provided for general information purposes.

We do not warrant the accuracy, completeness or usefulness of all information made available through the Services.

Any reliance you place on such information is at your own risk.

Except as expressly stated by Terrivo, and to the fullest extent permitted by applicable law, the Services and products offered through the Services are provided "as is" and "as available" without warranties or conditions of any kind, either express or implied.

Some jurisdictions do not allow certain exclusions or limitations on warranties, so some of the above limitations may not apply to you.

SECTION 17 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Terrivo, our partners, directors, officers, employees, affiliates, agents, contractors, service providers and licensors will not be liable for indirect, incidental, punitive, special or consequential damages arising from or relating to your use of the Services or products purchased through the Services.

Certain jurisdictions do not permit limitations on liability for certain damages or rights. In such cases, our liability will be limited only to the extent permitted by applicable law.

SECTION 18 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify, defend and hold harmless Terrivo, Shopify and our affiliates, partners, officers, directors, employees, agents, contractors, licensors and service providers from losses, damages, liabilities or claims arising from:

  1. Your breach of these Terms of Service.

  2. Your violation of applicable law or third-party rights.

  3. Your misuse of or unauthorized access to the Services.

We may control the defense and settlement of an indemnifiable claim, subject to applicable law.

You agree to reasonably cooperate with the defense of such claims.

SECTION 19 - SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, the provision will be enforceable to the fullest extent permitted by applicable law.

Any unenforceable portion will be severed from these Terms without affecting the validity and enforceability of the remaining provisions.

SECTION 20 - WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms of Service, together with policies or operating rules posted through the Services, constitute the entire agreement and understanding between you and us regarding your use of the Services.

They supersede prior or contemporaneous agreements, communications or proposals relating to the Services.

Any ambiguities in the interpretation of these Terms will not be construed against the drafting party.

SECTION 21 - ASSIGNMENT

You may not delegate, transfer or assign these Terms or your rights or obligations under them without our prior written consent.

Any unauthorized attempt to do so may be void.

We may transfer, assign or delegate these Terms and our rights and obligations subject to applicable law.

SECTION 22 - GOVERNING LAW

These Terms of Service and any separate agreements under which we provide Services will be governed and construed in accordance with the laws applicable to the jurisdiction in which Terrivo is legally established or headquartered, unless applicable consumer law requires otherwise.

Any disputes will be subject to the courts having proper jurisdiction under applicable law.

SECTION 23 - HEADINGS

Headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service on this page.

We reserve the right to update, change or replace any part of these Terms by posting updates and changes to our website.

Where required by applicable law, we will provide notice of material changes.

Your continued use of the Services following the effective date of any changes constitutes acceptance of the revised Terms.

SECTION 25 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

Email: contact@terrivo.com

Terrivo